Meeting documents

The Community Office Support Manager presented the report as detailed in the agenda. She highlighted there had been a reduction in opening hours at all offices and more customers were now using the internet and telephone to access services. It was noted that although there had been a reduction in footfall, more time was being spent with customers, especially the vulnerable.

During a brief discussion members expressed concern about whether the lack of a public computer in the Langport Office was an issue. In response the Area Development Manager commented that an outcome of discussions with the housing team had indicated that a public computer might be beneficial and this would be investigated.

The Chairman thanked the officer for her report.